Mamut Enterprise Call Centre

Mamut Enterprise Call Centre is an effective support tool for all those who work in a company’s sales department. The solution helps you to manage every part of the sales process and is a powerful instrument for keeping existing customers and expanding your customer portfolio.

This highly useful sales tool allows simpler administration of the sales organisation. It facilitates the sales manager’s job of allocating call lists to different employees in the sales department. Sales employees have a simpler working day, with customers and leads being automatically assigned to employees for follow-up. The module helps you with the booking of meetings, follow-up of service and loyalty programs, sales activities and contact management in general. The simple, customised window shows you a full overview of all completed and scheduled activities.

Mamut Enterprise Call Centre offers the following:

Effective tools for focusing on sales, collecting leads, and following up customers and marketing campaigns
Simple allocation of call lists
Overview of all activities (e.g. phone calls, e-mails, letters, quotations) relating to the customer in one window
Automatic allocation of free activities
Reports and statistics
Integrated with Mamut Enterprise financial and information system

You can read more about this product on www.mamut.co.uk/addons(external link).