Using the service


After logging in you will be directed to a welcome screen containing all of your available programs. You can read more here about how to log in.

Here you can decide which program you wish to open. The first time you open a program after logging in, you may be required to enter username and password again if you are using Windows XP or Windows Vista. If you are using Windows 7, you will not be asked to enter this information.

Start-up of the first program

Opening the first program may take some time since this will be like starting a computer. During the first start-up process you must define which resources on your computer will be accessible for the service.

How to define which services will be accessible for Mamut Application Hosting

  1. Click the program you wish to open.

  2. In the RemoteApp window, click the arrow button Details in the bottom-left corner in order to expand the window.

  3. Select which resources Mamut Application Hosting will be able to access by checking the relevant check boxes.



    Drives
    : This option gives you the possibility to select your local drives when saving or retrieving files.
    Clipboard
    : Select this option if you want to copy text and files to and from your local computer and the service.
    Other supported PnP devices
    : Enables sound from the service to your computer. Not recommended unless you have a special need for this.
    Printers
    : This option gives you the possibility to send printouts to your locally connected printer.
    Don't ask me again for remote connections from this publisher
    : If you select this option, the window will not be displayed again later, even if you have logged out of the service. You are recommended to leave this box unchecked unless you are sure you will not need to change the settings at a later time.

  4. Confirm that you trust the publisher by clicking Connect.

  5. Enter user name and password again if you are prompted to do this.

The settings have now been defined and the program will be displayed on your computer's task bar as an ordinary, local program.

If you want to change the settings after having connected, you must log out of the service and log in again. The same window will be displayed again.

Note! If you have selected Don't ask me again for remote connections from this publisher before clicking Connect, the window will not be displayed again. If you want to change your settings, you must contact Mamut Support Centre in order to open the window again.

Automatically log into Mamut Business Software

In order to avoid having to log in several times, we recommend you activate the setting for automatic log on to Mamut Business Software. By activating this setting, the log in window for the Mamut program will not be displayed.

How to activate automatic log on

  1. Open Mamut Business Software.

  2. Go to View - Settings - User.

  3. Change the user name so that it is identical to the user name used to log into Mamut Application Hosting, replacing the 'at' sign (@) with underscore '_' (for example, "support@mamut.com will be "support_mamut.com"). Only enter the first 20 characters if your e-mail address exceeds this number.

  4. Select the option Automatic log on when user name is the same as in the operating system.

  5. Click Save.

The setting has been activated.


Read more about:

Mamut Application Hosting

Log in

E-mail Setup

File Directories

Security

Frequently Asked Questions