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Working with unissued Credit Notes

Via the Sales card you have the possibility to view and edit unissued credit notes created in your Mamut Business Software client. You can also view processed credit notes, but these cannot be changed.

Note! You cannot create unissued credit notes in Mamut Online. This has to be done in your local installation of Mamut Business Software.

Furthermore, you cannot change an order to an unissued credit note, or an unissued credit note to an order in Mamut Online. This is possible in Mamut Business Software if the total value of the total sum changes from minus to plus and vice-versa.

How to edit an unissued credit note in Sales

Tip! You will find a detailed description of the fields and lists in the Sales card in Quotation/Sales Order/Invoice/Credit note.

1. Click Work Area - Sales in the menu bar on top of the screen.
2. Click on Credit Notes and choose the unissued credit note in question from the list.
3. Click Edit in the toolbar and make the necessary changes.
4. Click a Save option in the upper toolbar in order to confirm changes.

You have now edited an unissued Credit Note.

Read more about:

About Sales

Working with Quotations and Sales Orders

Getting Started with Sales

Quotation/Sales Order/Invoice/Credit note

Lists in the Sales Work Area

Reports

User Settings for Quotations/Sales orders

The Sales Order Work Area

Version 11.1. The documentation may refer to services and/or functions that are not included within your solution. If you wish to get more information regarding this, please contact Mamut.

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