Getting Started with Skype

With Skype you can ring contacts directly from their contact or company contact card.

What you need to get started

Skype installation: You need to install Skype on the same machine as your Mamut Business Software and you will need to register yourself as a Skype user. If you would also like to call regular landlines or mobile phones and not only other Skype users, you will have to purchase some Skype credit/SkypeOut. If you would like that non-Skype users can call you from a land line or mobile phone, you will need to get a SkypeIn number. Find out more about Skype on their home page at www.skype.com(external link).

Network: Skype needs to be installed on the machines of all users who will use this function.

How to get started

Select Skype as TAPI in Mamut Business Software.
This can be done under Settings - Other Settings - Other programs in the tab Other settings. Tick the TAPI box and choose Skype from the drop-down list. Allow the program to use Skype if you should receive a warning about this.
Enter the Skype name for all your contacts that are using Skype as well. You will find the registration field together with the regular Telephone numbers in the Contact card. You can also add a Skype name to a Company contact.

The program is now ready to make and receive Skype calls. Your contacts and contact persons will have been given new fields for Skype number and Skype name in the Telephone field. You will also be able to see the telephone icon to the right of this field.

Note! The Skype name is used to call other Skype users. The Skype number (SkypeIn) is required to call a Skype user from a regular landline or mobile phone. You do not need this number for your contacts if you are ringing them through Skype.

When you activate Skype you will receive a message from the program asking if it should allow Mamut to call. If you at any point answered No here, you can undo this setting in Skype under Tools - Options - Privacy - Manage other programs' access to Skype. Please refer to the Skype home page www.skype.com(external link) for more detailed information.