Debt collection here means that you assign the collection of overdue payments to a company that specialises in this.
In order for you to be able to send your claims to debt collection you need to have entered into an agreement with a debt collection company and make the relevant debt collection settings in your Mamut program.
The actual transfer of information to the debt collection company is done via a special wizard for the generation of debt collection files in the Customer ledger module. To be able to generate debt collection files you need to have sent out payment reminders and a notice of debt collection. Only when the notice of debt collection has expired will a payment become available for transfer to debt collection.
The program supports three different file formats for debt collection: Standard (ASCII), Advanced (ASCII) and Detailed (XML).
Receipts: When you post the receipt of payment for an item that has been sent to debt collection, a window will pop up asking you to state whether the payment has been made by the Customer directly or via your Debt collection company. If the customer pays directly, you will often have to report this to your debt collection company. If you select Customer in this window, the claim will be part of the Customer and Supplier ledger report: Debt collection. Paid by customer, sent for debt collection.
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