View - Contacts
- Contact Management
The contact card is divided into two parts. In the top half, you enter basic information about the contact, and determine which categories the contact will belong to. This categorisation will help you to distinguish between your contacts, so that it will be possible to send them customised material at a later point.
The bottom half of the contact card consists of a number of tabs where you can add relevant information regarding the contact, e.g. data regarding contact persons, activities, documents, sales and invoicing, accounting, projects, purchases and quotations.
Address: Click the Address button to register the contact's address. Read more about Address, detailed. Read more about Address settings.
User-defined field: You can classify and segment your contacts by using the user-defined fields. Read more about User-defined Fields.
Group: By entering a value in the Group field, you can define accurate and efficient filters. Read more about Groups.
Notes: Here you can enter any type of text. Read more about Note.
Head office: Use the Head office functionality if you would like deliveries and invoicing to go to different customers. Read more about Head Office/Branch Office.
.New: Create a new contact.
.The Contact
List Window: You can select whether you
want the contact list to display automatically or not when you open the
contact module. It is a useful option if you are looking for various contacts.
If you register new contacts you might want to keep it turned off.
.The Contact
persons List: Displays a list of all contact persons.
.Delete:
You can delete contacts which contain no references to other modules.
An alternative method is to set the contact as Inactive.
.Click the User
settings button in the toolbar and select the Contact
card tab. Under the Other
tab you select the checkbox "Automatically open contact list when
opening the contact card".
.The Contact
status button supplies an overview of all purchase and sales transactions
that have taken place between the contact and your company, as well as
other key figures. This overview will give you quick access to the contacts
sales history, and can be useful when you are on the phone.
.By clicking the Standard
Document button in the toolbar, you can access a number of document
templates which can be used to create standard documents for individual
contacts.
TAPI button: When you click the TAPI button the program will automatically call the phone number in the field belonging to it. Note! This button will only show if you have the necessary equipment installed. All drives need to support TAPI 3.0 or higher and the phone needs to be connected to your computer via a serial port.
.With
Skype
you can ring contacts from the contact or contact person card. You can
also receive phone calls. If the contacts are registered with a Skype name and
Skype number
in your contact or contact persons register, the contact's card will open
in connection with Skype calls. Calls to/from existing contacts are logged
as activities so that you can easily access historic information for the
contact later.
.View
map: Click this button to view the contact's address on a map.
The map opens in a separate window and an Internet connection is required
for it to be viewed.
.View
travel route: Displays the travel route from your address to the
contact's address. An Internet connection
is required for it to be viewed.
Tip! You can choose the map service provider in the user settings for contact management. You can choose between Yahoo and Google.
.By using
the Sorting button you can sort
your contacts in a number of different ways: By Contact
name, Contact number or
Supplier number.
Just select the desired sorting criteria by clicking on the arrow
to the right of the sorting button.
.By clicking on the arrow button to
the right of the Create activities buttons you can create customised activities.
You decide on the content for the activity yourself and which modules
the activity template will be available in.
Read more about: