Entering Receipts and Payments in the Customer and Supplier Ledger



When you want to register payments or receipts for open items in your Customer or Supplier ledger, you can do so in two ways: You can either register the journal in the Journal Entry or from the Customer and Supplier Ledger. When registering from the Customer and Supplier Ledger, a window that simplifies the journal entry of the receipt, will open. This window corresponds to the receipt window you see when using the Journal templates toolbar for speed-posting of journals. Find out more about this here.

You can register receipts and payments directly for a customer or a supplier in the Customer list, List of Suppliers, Balance List and Age analysis. Double-click on a customer in the list, on a post in the detailed list or click on the Receipts/Payments button.

All entries against accounts that have a ledger function are sorted against the customer or supplier linked to the item, and not against the Journal type, Period or Date as in the Nominal ledger.

How to register Receipts/Payments in the Customer or Supplier ledger

  1. Go to View - Accounting - Customer Ledger (or Supplier Ledger).

  2. Check that the Pay Date matches the date you received the payment on.

  3. Select the N/C from the drop-down list. Every selection is linked to a specific journal type and N/C. These can be edited in the Accounting Settings.

  4. Select whether the item to be paid is an Open or a Closed item. The selection decides what items you can select from in the screen below.

  5. Select grouping by Match-ID or Invoice Number.

  6. Adjust the proper amount if it is different to the In/Out payment.
    A part payment can be maintained through the ledger.

  7. Enter the Payment reminder fee in the correct column.
    This amount is registered to its own N/C and not towards the main claim.

  8. Click OK.

The receipt or payment is now updated in the Nominal ledger and Customer or Supplier ledger. A message box appears, containing the journal number for the journal entry.

Receipts: When you post the receipt of payment for an item that has been sent to debt collection, a window will pop up asking you to state whether the payment has been made by the Customer directly or via your Debt collection company. If the customer pays directly, you will often have to report this to your debt collection company. If you select Customer in this window, the claim will be part of the Customer and Supplier ledger report: Debt collection. Paid by customer, sent for debt collection.


Read more about:

Registering payments in Journal entry

Entering currency payments in the customer/supplier ledger