Getting Started with Mamut Online Desktop

Mamut Online Desktop provides you with web based access to the information and functionality of Mamut Business Software, along with the services included within Mamut One. With Mamut Online Desktop you are able to view, create, and edit information from any computer with an Internet connection, anywhere and anytime.

In order to gain access to Mamut Online Desktop, you must have a valid agreement for Mamut One. Which services you have access to within Mamut Online Desktop depends on your Mamut One Service Agreement.

Important! Before you can activate Mamut Online Desktop you need to enter your Licence Information in Mamut Business Software.
To do so, go to Help - About – Manage Licence Information – Additional Products. Here you will find a list of the additional products that you have access to. From the list, select Mamut Online Desktop and click Add to see an overview of the Mamut Business Software company databases that you are able to connect your Mamut Online Desktop licence to. Select the company database that you wish to apply your licence to and then click OK. Close the program and restart it. Mamut Online Desktop functionality will now be available. You can connect one company database. If you want to connect several company databases, please contact our sales representatives for more information.

Prerequisites for Getting Started

In order to connect to Mamut Online Desktop, the following criteria must be fulfilled.

The user must be registered as an Employee in the Employee Register within Mamut Business Software and linked to an employee. Read more about how to do so here.
You must register an e-mail address for your user within Mamut Business Software. The address is used as the username for your Mamut ID. Read more about Mamut ID in Mamut Online Desktop help here.
The user must also be defined as a Super user. Read more about access control here.
The company's registration number, address, telephone number and e-mail address must be registered. Enter the information in Mamut Business Software by clicking View - Settings - Company. The company registration number can be found by clicking Financial Settings.
Your computer must be connected to the Internet. You can use Internet Explorer 7 or later, or Firefox version 3 or later.

System Requirements

A complete overview of system requirements and recommendations can be found here: www.mamut.co.uk/system.

The connection wizard controls that all of the criteria has been fulfilled in order to be able to connect and will list the information that is missing or the criteria that has not been fulfilled.

Note! You cannot use the sample database in Mamut Business Software to evaluate Mamut Online Desktop. Mamut Online Desktop is not available in any evaluation version.

Synchronisation

Your first data synchronisation may take some time. You cannot use the program while synchronisation is in progress. You should therefore decide if you want to synchronise now or later and can make this decision when you are prompted by the wizard (see below).

Note! API users and Mamut Business Software integrations with other software must be disabled when synchronising with Mamut Online Desktop for the first time.

The synchronising of Mamut Online Desktop will occur from one of the computers in the network. This is usually the same computer with which you connect. This can be changed later within the company settings for Mamut Online Desktop. In a multi-user database, it is recommended that you use the computer containing the system database for synchronisation.

The connection must be done through Mamut Business Software.

How to connect to Mamut Online Desktop

Click the button Connect to Mamut Online Desktop on the Desktop toolbar and then click Connect.

or

Go to View - Settings - Company - Settings per Module - Mamut Online Desktop within Mamut Business Software.

The system checks if you have fulfilled the criteria to be able to connect. Requirements which have not been met will be displayed in red in the list. Click OK and then complete the necessary requirements in the list, and try again.

Read more about the company settings for Mamut Online Desktop here.
Click Connect.
Click Next.
Enter your Mamut ID Username and Password, or create a new Mamut ID.

Note! User name and password for the Mamut ID are not the same login information which you use to access your Mamut Business Software application.

If you choose to register a new Mamut ID, you will receive an e-mail containing a link which you must follow in order to register a password. When you have registered your Mamut ID, you can re-launch the wizard and log in using your Mamut ID Username and Password.

Tip! If you do not receive the e-mail, it may have been filtered as junk e-mail and therefore it is recommended that you check your junk folder as well.
Check the information registered within the company account and click Next.
The information is fetched from the company settings within Mamut Business Software.
Choose when you wish to start the synchronisation and click Next.

If you choose to start now, you must wait for the synchronisation to be completed.

If you want to synchronise later, you can enter a date and time. You can close the program, but the computer performing the synchronisation must not be switched off. If you choose to shut down your computer, you must re-connect later.
Click Complete.

When you are connected, a status window will be displayed confirming your connection to Mamut Online Desktop. The synchronisation will run continuously.

Multiple company databases: You can connect one company database. If you want to connect several company databases, please contact our sales representatives for more information.

Log into Mamut Online Desktop through the web browser; using your Mamut ID.
You are able to login directly via a web browser at www.mamutonline.com (external link) or via the Mamut Validis focus area within Mamut Business Software.

Tip! The information box Synchronisation History can be displayed on the desktop under user settings for the desktop. Read more about User Settings for Desktop.