Service and Support

Mamut Service Agreement

The service agreement gives you the right to make use of the Mamut Support Centre.

Find out more about the Mamut Service Agreement below.

Mamut Support Centre

The Mamut Support Centre offers an extensive personal service programme to assist you whenever you may need help.

Under the heading Support at www.mamut.co.uk/support (external link), you are also able to use the Article search database to find specific tips and tricks that will help you when trouble shooting within the program. Here you will also find a link to the 10 newest support articles and the 10 most read support articles.

How to get in touch with the Mamut Support Centre

Get in touch through the program

The easiest way of getting in touch with the Mamut Support Centre is via the program. The Mamut Support Centre focus area allows you to search for answers and send new queries. The status of and answers to your query can be found in the same place. In order to utilise this feature within the program, you must be connected to the Internet.

Get in touch by e-mail

If you cannot find the answer you are looking for on the Mamut Information Desk or in the online article database you can send an e-mail to support@mamut.co.uk.

Get in touch via fax 020 7153 0901

If you do not have Internet access, you are able to send your query by fax to the Mamut Support Centre. You will receive an answer by fax as well. However, please do provide a telephone where you can be reached during working hours in case we need more information in order to solve your problem.

Get in touch over the phone: 020 7153 0900

Most questions can usually be answered in the course of a phone call but in special cases we may need to record the question and contact you once we have found the solution to your problem.

Letters may be sent to:

Mamut Software Ltd

90 Long Acre

Covent Garden

London WC2E 9RZ