Who can use Mamut Teamwork?
Everyone can use Mamut Teamwork and the program can be installed for free at www.mamut.ie/teamwork/install.
What is the difference between Send and Stream?
The Send function allows you to send folders or files to one or several recipient(s). While using the Stream function allows you to broadcast folders continuously to one or several recipient(s) simply by adding files or entire subfolders to the location you have selected for 'publication' (streaming).
What is the difference between Sync and Share?
Sync allows you to synchronise folders on your computer with one or several machine(s) to which you have access. With Share you can synchronise the folders on your computer with other users of the service.
What is the Mamut Key?
The Mamut Key is an encryption/decryption key. We recommend that you use a Mamut Key-phrase instead of a simple password, given that the longer the key-phrase, the more secure your Mamut Key will be. Feel free to combine the phrase with numbers for an even higher level of security. However, regardless of what you choose as your Mamut Key-phrase, it is important - extremely important - that you will remember it! Mamut Teamwork's security solution is built on the fact that you, and only you, will have access to your own data. If you forget your Mamut Key-phrase no-one, not even a security expert at Mamut, will be able to retrieve your Mamut Key.
The Mamut Key must be at least 10 characters.
What kind of information should I backup with Mamut Teamwork?
If you are uncertain about what data you should be backing up, we recommend that above all else, you use your storage space for vital information that you simply cannot afford to lose and where the content changes often. One example of vital business information you should be backing up is the user database in Mamut Business Software. Other information you may want to consider backing up are Microsoft Word and Excel files, as changes you make here would be backed up automatically through the Mamut Teamwork service. Static multimedia files such as digital pictures, video recordings or music files are often very large in size. If you want to back up these types of files, you might want to consider increasing the storage allowance for your Mamut Teamwork account or possibly store backups on external storage solutions such as CDs or DVDs.
How does the synchronisation work?
Mamut Teamwork checks for any changes to the files or folders in your backup tasks. This can be done continuously as long as you are online if you have chosen continuous updates in Tools in the program menu. All changes will thus be synchronised continuously. Under Tools - Schedule, you can also set the program to take backups of your data at certain intervals or times but this requires that your PC is switched on at these times.
What happens to temporary files and what about open files?
Not all files in a folder are being uploaded by default. In general, temporary .tmp files and a number of other file types are being excluded. You can choose yourself which file types should be excluded in the Tools menu under Advanced - View excluded file types. However, certain programs create other temporary files as well. For example, Microsoft Word creates temporary files of the .doc-type. These will be included in the upload when you edit a Microsoft Word-file in a task which is being uploaded. The document you are working on will not be uploaded until you have closed it.
How does the encryption function?
Mamut Teamwork encrypts all information on your PC with symmetrical AES, before it transmits with SSL-protocol (128 bits SSL Encryption). AES is believed to be one of the most secure encryption algorithms on the market. AES is also called Rijindael.
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