Introduction
Mamut Online Survey is an online service that allows you to easily create and publish surveys on the Internet. This powerful tool allows you to gain a better insight into your market through the use of customer feedback.
Create a Survey
With Mamut Online Survey it is quick and easy to design your own survey. You are able to create questions using the format and the content that you wish. Common question types, such as multiple choice, rankings, lists and matrices/tables are predefined and ready for you to use. You can yourself define the design and information that you need.
Receive Feedback Quickly
The program has a simple wizard that allows you to import the contacts that you would like the survey to be sent to. Invitations will be sent via e-mail. The responses you get will be recorded directly within the program. All of the information is readily available, so at any given time you are able to see what your customers think. The program also includes functionality for sending follow-up e-mails, defining start and end dates, ensuring the same person does not respond more than once and for tracing individual responses.
Analyse the Results
Reports are immediately available once participants have responded, allowing you to follow developments as the responses arrive. All surveys have two predefined reports, the summary and comments reports, which are automatically created when a survey is published.
Scalability and availability
A survey solution must be scalable, so that it can handle large amounts of information. Mamut Online Survey has been designed to perform its tasks quickly even during very busy periods. Mamut Online Survey can handle a large number of respondents and surveys.
Several Versions of the Solution
Which services you have access to within Mamut Online Desktop depends on your Mamut One Service Agreement. Find out which solution is right for you within the functionality matrix that is on our website: www.mamut.com.
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