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- Settings - Company - Settings per Module - Mamut Online Desktop
Note!
This topic describes the company settings for Mamut Online Desktop,
which are available in Mamut Business Software.
In the Mamut Online Desktop
company settings, in Mamut Business Software
you can connect, disconnect, review synchronisation conflicts and change
the user or the computer for synchronisation.
Connection
This window lets you know if all the requirements for connecting to Mamut Online Desktop have been met. The requirements which have not been met will be displayed in red.
Connect: Launches the connection wizard for Mamut Online Desktop. In order to connect, the user must be registered with a valid e-mail address in the employee register within Mamut Business Software. The user must also be linked to an employee within Mamut Business Software.
Read more about: Getting Started With Mamut Online Desktop
Note! Only users with Super
user access rights can connect. You cannot use the sample database
in Mamut Business Software to evaluate Mamut Online Desktop. Mamut Online Desktop
is not available in any evaluation version.
Reconnect: Use this option to reconnect with Mamut Online Desktop after changing your Mamut ID password or after restoring a backup of the company database.
Disconnect: This option is only displayed if you are connected to Mamut Online Desktop. Click the button to halt the synchronisation and disconnect the company database from the Mamut Online Desktop. Read more about disconnecting Mamut Online Desktop here.
Trace log: Click this button to open a text file containing a trace log. This can be used if you have contact with Mamut Support Centre if the synchronisation with Mamut Online Desktop fails.
Synchronisation
One of the computers within your network will synchronise with Mamut Online Desktop. It is recommended that you synchronise the computer which contains the database. Select the computer from the drop-down list.
Synchronisation conflicts: The log displays a list of all conflicts and how they have been resolved over the last seven days.
A conflict will be registered if a user in Mamut Business Software and a user on Mamut Online Desktop edit the same field in the same item (for instance, change the name of the same contact) during the same synchronisation session. The conflict is logged in the synchronisation history and will contain information on how the conflict was handled. However, a change of two different fields for the same contact will not be treated as a conflict.
In such instances, the changes made in Mamut Business Software will always override the changes made via Mamut Online Desktop.
Synchronisation history displays an overview over downloads and uploads performed during the last seven days, as well as information about when and from which computer the last synchronisation was carried out.
Tip! The information box Synchronisation
history displays the same information. You can choose to display
this box on the desktop. Read more about how you are able to customise
the information boxes on the desktop in the section "User Settings
for the Desktop" within the built in help files.
The tab also provides a basic synchronisation log. Data is continuously synchronised and the window displays time and status for the last 20 synchronisations. If the Status column displays an error, you can select the line and click Error message beneath the list to view the error message.
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