E-Commerce with Mamut Business Software


You can create your own website with a webshop from the E-Commerce focus area or by going to View - E-Commerce.

Website with design templates

You can create your own website with the help of an extremely user-friendly module that does not require any previous website building knowledge, where you can choose between a wide selection of flexible design templates, developed by professional web designers. How often the site is updated is also completely up to you. For example, you can set up and, when necessary, update your site with separate pages for news, information, marketing, user support, contacting you and a webshop. Why not place more focus on your marketing initiatives by creating a special campaign page that will be seen by all your visitors?

You will receive your own web address and also have space allocated to you on our net server. If you have your own domain name, you can use this as well. The transfer of your website from your PC to the server happens automatically at the push of a button.

Webshop with shopping cart

The advanced webshop including shopping cart functionality makes shopping easy and safe for your customers. Integration with your product list ensures your shop is easy to set up and maintain. All orders are transferred to the Order module automatically and order confirmations are sent to your customer's e-mail address automatically. When ordering, the order and customer card are being created in the system automatically as well.

You decide yourself which delivery and payment terms you would like to offer in your webshop. There is also support for credit card payments, including handling of security code and SSL (Secure Sockets Layer), which ensures the security of web transactions.

eCustomers

You can create and edit customer status files by e-mail. When ordering from the webshop, the customer is given a personal order page on the internet, displaying the order status for current and past orders. The webshop is also fully integrated with the Order, Product and Contact modules.

Web enquiries

When a potential customer contacts you via your website this will automatically trigger the creation of a customer card with all necessary information for further follow-up. If the customer is already registered, the query will be automatically assigned as an activity on the customer card. Based on the type of query, it will be categorised automatically in the Contact register. When buying items from the webshop, the order will be created in the Order module automatically.

Visitor statistics

The E-Commerce module gives you full access to the visitor statistics for your website, which can help you with developing your website's look and functionality further. The traffic summary gives you a quick overview of the number of visitors in a certain period or for the total happiness of your site, as well as visitor record numbers. More detailed statistics can be exported to Microsoft Excel and contain information about the number of visitors for each day. You will also receive separate statistics for your website and your webshop. The update-history functionality ensures that you keep track of how often your website is being changed. The statistics can be found on the Mamut Information Desk.

Editing the website

The Edit website function is the area of the E-Commerce module, where you should spend most of your time. It contains five tabs where you register the content for your website and webshop.

Preview

A preview function is available and lets you see how your website or webshop will look on the Internet. However, you cannot preview the shopping cart from here. This is only possible once you have published your website.

Updates

You always need to make sure that you update our server with your latest website content after making changes. For this, you use the Update function. Simultaneously, the program will also automatically check for updates to templates or other items that you should install so that you always have the latest functionality available to you.

Get website data

To download the latest customer orders from your webshop into the Order module, use the Get website data function. If your website contains a contact page as well, the download will include this information as well, and it will be saved as activities. Websites allowing the registration of password-protected pages will also download information on new members. With the most extensive E-Commerce versions, you can also transfer status and e-mail files back to the server.

Website Settings

In this part of the module you adjust your settings for the website and webshop, e.g. the display of VAT, price rounding, time and date formats, password protection and credit card payments.

How to get there

Go to View - E-Commerce and pick out the function you want to use or select E-Commerce as the focus area in the menu to the left of the desktop. This will give you access to the shortcut to the various connected modules.

Note! In the program the term 'website' usually refers to your entire website. Websites can also contain a webshop section, which is where you offer your products to your customers to purchase via the Internet.

Additional products and Enterprise Extensions

If you require more advanced functionality than what is included in your Mamut program by default, then you can purchase additional products and extensions for your program.

You can find more information about Mamut's additional products and services here and at www.mamut.ie/addons (external link).


Read more about:

Getting started with your website

E-Commerce

Website Settings

Customer Status Files

The Desktop

Addon Products