Once you have created an e-mail account via the Account Administration screen, you can immediately start using your e-mail account. There are different ways to access your e-mail account: via a local e-mail client like Microsoft Office Outlook, a mobile device which supports POP and/or Business Mail and webmail.
Adding your e-mail account to a local e-mail client or mobile device
There are a lot of different local e-mail clients and mobile devices available on the market which supports POP and/or Business Mail. As the way to add your e-mail account differs between the different programs and program versions, we recommend that you use the help functionality of your program for setting up the e-mail account.
The information you need in order to be able to set up the e-mail account is described below.
Type of e-mail account
When you add an e-mail account to either a local e-mail client or a mobile device, you have to select the type of account (in some programs referred to as "e-mail service"). What you select here is dependent on what you selected from the drop-down list Access to when you created the e-mail account in the Account Administration screen. If you are not sure what has been selected here, you can click Edit next to the e-mail account in the Account Administration screen.
POP: If you have access to POP, you need to select POP or IMAP when adding the account to an e-mail client.
The difference between POP and IMAP is that POP will download the messages directly onto your computer or mobile device. The only way to share the account with others, or access your e-mail in your local e-mail client and/or mobile device or webmail is to select Leave copy on server when setting up the account. However, it will not be possible to see whether e-mail has been read, forwarded or answered on the different devices. With IMAP it is possible to keep e-mails on the server and flag them as read, forwarded or answered.
Business Mail: If you have selected Business Mail in the Access to drop-down list, the type of e-mail account is Hosted Exchange. With Hosted Exchange, your e-mail will always be available on the server, and directly flagged as read, answered or forwarded. Besides, it gives you access to additional functionality such as appointment calendars, contacts and more on all devices and webmail. This makes it easy to share an e-mail account with more people, and gives you access to your e-mail, contacts and appointment calendars via a local e-mail client, mobile device and webmail, providing you with updated information wherever you are.
Username/password
Your username is normally your full e-mail address. Please note that when you are setting up a Business Mail account on an iPhone or mobile device with Android or Symbian, the "@"-sign in your username is replaced by an underscore ("_"). In such cases, your username will look like this: mail_domain.com.
The password is the password you have entered upon creating the e-mail account. If you do not remember the password, you can set a new password in the Account Administration screen by clicking Edit next to the e-mail account.
When setting up your Business Mail account, some e-mail clients and mobile devices enable you to configure the account automatically. This means that you will only need to enter your username and password; the rest of the settings will be automatically fetched from the server. If this option is not available on your device, you have to manually enter the mail server (in some cases called Web Access URL), which is https://mamutmail.com. Note that in some cases, "https://" is predefined. If you are requested to enter a domain, you must enter hosting01 in the corresponding field.
When you are adding a POP account to a local e-mail client or mobile device, the incoming mail server is mamutmail.com. You are able to use our outgoing mail server, which also is mamutmail.com. If you choose to do so, you must select that your outgoing server requires authentication and that the login should be done with the same details as the incoming server.
Note! Several Internet suppliers have closed port 25 in their network settings, so that customers that have Internet access through these suppliers can only use their SMTP server (outgoing mail server). Therefore, contact your Internet supplier for their SMTP server if you are not able to send e-mail.
Accessing your e-mail via webmail
Via webmail you have access to your e-mail from anywhere and at any time, as long as you have an Internet connection. To access your webmail, go to the website: https://mamutmail.com. Here, you can log in with your username (full e-mail address) and password. Dependent on your type of e-mail account, you will have access to all your e-mail or only the e-mail that has not been downloaded onto your computer yet.
Read more about:
Hosted Exchange Administration
The documentation may refer to services and/or functions that are not included within your solution. If you wish to order or get more information regarding this, please contact Mamut.
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