Account Administration

Through the Account Administration screen you are able to create new e-mail accounts as well as edit or remove existing e-mail accounts. The amount of e-mail accounts (POP and/or Business Mail) are dependent on the product you have purchased. The amount of POP and/or Business Mail accounts that are available are shown in this screen.

The difference between POP mail and Business Mail is that Business Mail provides you with access to additional functionality such as access to shared e-mails, appointment calendars and contacts via webmail or on a mobile device.

Note! If you have purchased and activated SharePoint for this domain, you are also able to administrate your SharePoint accounts from this screen.

How to create a new Hosted Exchange account

Click Products in the top menu.

Select the domain through the radio buttons, in case you have more than one.

Click on Hosted Exchange to open the administration screen. Click Account Administration.

Click Activate new account to create a new e-mail account.

Select whether the user of the e-mail account is an existing or new myMamut user.
If you select Existing customer, you must select the user from the drop-down list and check the user information.
If you select New user, you must enter the user information.

Click Next.

Enter the Display name of the e-mail account and set a Password.

Define whether the user will have access to SharePoint by clicking the On or Off button.
Note! This option is only available if you have purchased and activated SharePoint for this domain.

Select whether the user will have access to a POP or Business Mail account and how much E-mail Quota should be assigned to the user.

If you wish, you can add an Alias or Forward by clicking the respective Add Alias/Add Forward buttons.

An alias is a pseudonym under which the e-mail account is available. For example, if your e-mail address is user@mydomain.com, you can set up the alias info@mydomain.com. E-mail sent to info@mydomain.com will then be sent to user@mydomain.com. The alias always has the same domain as the original e-mail address (in this example "@mydomain.com").

A forward is an e-mail address to which the e-mail is automatically forwarded. For example, if your e-mail address is user@mydomain.com, you can forward all e-mail to any e-mail account, like info@anotherdomain.com. Use the button On/Off to define whether you wish to leave a copy of the forwarded e-mail on the server. Leaving a copy on the server means that the e-mail can be read from the original e-mail account as well. If you leave e-mails on the server, you must ensure that you have sufficient quota assigned to the e-mail account, or delete the e-mails from the server (via web mail) every now and then.

Click Next.

Check the summary and click Activate if everything is correct, or Previous to go back to change the settings.

The e-mail account will now be created and you can set up the e-mail account in your local e-mail client, your mobile device and/or access it via webmail.

Tip! You are able to Edit or Remove a user by selecting a user in the drop-down list and then clicking on the corresponding links. Deleting a Hosted Exchange account does not imply that the corresponding myMamut user will be deleted.