Payment Reminders

View - Accounting - Payment Reminder

You can use the Payment reminder wizard to generate payment reminders and notices of debt collection to customers with overdue accounts. The wizard allows you to create new payment reminders/notices of debt collection or print copies of previous payment reminders/notices of debt collections.

The parameters for an overdue account being suggested for payment reminder/notice of debt collection are set in the Payment reminder settings. Whether a customer is to be reminded and to which group the contact belongs to is specified for each contact in the Contact register. Default reminder settings are inherited when a new customer is created and are specified in the Company settings. The reminder status for overdue accounts can also be changed for individual Customer & supplier ledger items.

If overdue accounts and notices of debt collections are not paid within a certain period, you can pass the invoices on to Debt collection.

An alternative to following up your customer invoices yourself, you can send the claims to Factoring. to do so, you will need to have a contract with a factoring company. In Mamut, you are able to generate factoring files containing information about outstanding amounts and credit notes, which you can send on to your appointed factoring company.

How to create new payment reminders and/or notices of debt collection

Select View - Accounting and Payment reminder.
Select Create new payment reminders and/or notice of debt collection and click Next.
Make the selections you require to limit the number of overdue accounts suggested for reminders. You can set one or more of the following selections:
Status: Enables you to select whether payment reminders should be suggested for all statuses, 1st reminder, 2nd reminder or Notice of debt collection. The number of statuses shown depends on the number of payment reminders set in Payment reminder settings.
Group: This enables you to filter by fee group and have payment reminders suggested for all customers belonging to the selected fee group.
Customer: To create payment reminders or notices of debt collection for a specific customer, enter the customer number or select the relevant customer by clicking on the search button.
Reminder date: Select a date for the reminder. Accounts that are Overdue before the selected date will be included in the selection.
Click Filter if you wish to make a more advanced selection.
Click Next to view the accounts receivables suggested based on your selection. You can remove accounts from the selection by having them unchecked in the left-hand column.
Click Next for a preview of the Reminder Proposal report. Click Previous to go back and make changes to the selection.
To print this report, select Print list of payment reminders/notices of debt collection and select the print medium. Select a print medium for the actual payment reminder/notice of debt collection.
Click Next to print the reports.
Click Complete to approve the printouts.

You have now created a new payment reminder.

How to print copies of existing payment reminders or notices of debt collection

Select Print copies of existing payment reminders or notices of debt collection and click Next.
Make the selections you require. See point 2 above for more information and a list of selections.
Click Next to view the suggested accounts receivable based on your selection. You can only print a copy of one overdue account at a time.
Select the accounts receivable you want to print a payment reminder/notice of debt collection copy of .
Click Next and select a print medium.
Click Complete to print the copy.
Click Previous to go back and print more copies.
Click Cancel to close the wizard when you have printed the copies you require.

The existing payment reminders have now been printed.