In order for you to be able to send your claims to debt collection you need to have entered into an agreement with a debt collection company and make the relevant debt collection settings in your Mamut program.
How to get started with debt collection
Go to View - Settings - Accounting and choose the Customer & Supplier Ledger tab.
Select the option Company 
 sends debt collection list or export files to debt collection company.
	
	
Click the Settings 
 button to the right of the check box in order to define the debt collection 
 settings. More information can be found here.
	
	 
 
 
Select payment reminder for the relevant customers. 
 The settings can be found on the customer's contact card, the Settings 
 tab. Click the Customer button 
 and select Payment reminder in 
 the Reminder drop-down list.
	
	 
 
 
	
	Tip! By using the wizard Change 
 values for a Selection of Contacts, you can define these settings 
 for all suppliers (or for all domestic suppliers) in one operation. Read 
 more about this wizard here.
	
	 
 
 
Select a default setting for payment reminders for new customers by clicking View - Settings - Company - Settings per Module - Contact Management. Select Payment reminder from the Reminder drop-down list. Click OK to apply the setting.
 The system is now set up for debt collection.
 The system is now set up for debt collection.
 Note! You must first print a notice 
 of debt collection for the overdue payment in order to initiate the debt 
 collection process. Read more about payment reminders/debt collection 
 notices here.
 Note! You must first print a notice 
 of debt collection for the overdue payment in order to initiate the debt 
 collection process. Read more about payment reminders/debt collection 
 notices here.
Read more about:
Generating Debt Collection Files
Format description for Advanced (ASCII)
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