Updating to a New Version

At regular intervals, Mamut launches updates of Mamut Business Software. These are called main updates and are automatically sent to all users with a Mamut Service Agreement who have not downloaded the update.

We recommend that our customers update to the most recent main version.

Between the main updates, continuous improvements are made to the existing functionality. These versions are made available over the Internet through Service Releases. It is important to note that updates made through service releases do not necessarily affect all users, as the changes are often dependent on how you use the program and on which functions are available in your program.

Mamut Ltd. will notify you when a new version of the program has been launched. It is important that you read the information enclosed with the update before commencing the updating process. You will also be required to create a backup copy before installing.

Some versions you can only update to from a newer version of the program. If you are still running an older version it may be that you will first need to update to a newer version before you can update to the latest program version. Whether you will need to do this will be mentioned in the information for the affected versions.

Read more about Backups.

When the updates have been made available, you will find information about the update as well as an update guide on the Internet: www.mamut.ie/update.

Updating to a new version may cause some user-defined reports to malfunction.

Updating your program from a CD

When you receive a CD with a version update, a comprehensive update guide will be included as well.

You also have the option of updating your program via our website. This procedure will vary according to whether you have a single-user or multi-user version installed.

Tip! Generally the same CD that is used for updating is also used for new installations.

Updating your program via the program

In some exceptional cases, you can update your system via the program interface by going to View - Database Utilities - Download System update file. Main updates will typically only be available on CD or as a download from www.mamut.com (external link). Information about each update will be made available when the update is ready to be installed.

Read more about Downloading system updates.

Updating your program in a multi-user environment

Updates in a multi-user environment should be carried out by the system administrator. You should update the server first, once you have taken a backup and all users are logged off. When the server is updated, the users logging on again on their work stations will receive a message to inform them that their version needs updating. The system administrator can choose to store the installation files on the server during the update process. The user will then be asked whether he/she wants to use these files to update his/her computer.

Updating Mamut Online Desktop

Users who are logged on to the web based functionality on Mamut Online Desktop will be notified that the system is being updated. Until the update has been completed, the users will not be able to access the system. The synchronisation with Mamut Online Desktop will be resumed when the update process is completed. The web based functionality will then be available.

User Access Rights

The system administrator can determine which users will have access to the update. The user logs in, using Username and Password, in the update wizard. The user with the access template Full access/Super user or Administrator will by default have access to the updates. All other users must be given access manually.

There must always be at least one user with Full access/Super user in the system.

Updating the Offline Help

Offline Help will be updated automatically when you update to a new program version.

Tip! You are also able to select Online Help and get the latest version of help. This can be done under View - Settings - User - Other.