Getting Started with Payment Reminders/Debt Collection Notices

You are able to define who will receive payment reminders, when they will be issued and under which conditions. However, in order to send payment reminders/notices of debt collection, you must first define the appropriate settings in Mamut Business Software.

How to get started with payment reminders/debt collection notices

Go to View - Settings - Accounting and select the Customer & Supplier Ledger tab.
If your company uses credit charging, first select Company sends credit charges to customers who do not pay by the due date and click the Settings button to the right of this option to define the interest rate settings. Read more about these settings in Settings for Credit Charging. Click OK when this is done.
Then select the option Company sends payment reminders to its customers.
Tip! You are able to define the interest rate within the settings for both Payment reminder and Credit charging.
Click the Settings button to the right of the option Company sends payment reminders to its customers in order to define the payment reminder settings. More information about these settings can be found in Settings for Payment Reminders.
Define the appropriate settings and enter the fixed texts for the different reminders.
Read more in Settings for Payment Reminder levels. Please note that certain information may be mandatory in a payment reminder or notice of debt collection.
In the Company Settings for Contact Management (View - Settings - Company - Settings per Module - Contact Management) you are able to define the default settings for credit charging and reminders in accordance with your company's requirements. These settings will be the default settings when creating new customers.
Finally, you should also define the appropriate settings for each individual customer. This can be done on the customer's contact card, under the Settings tab. Click on the Customer & Supplier button to define these settings for the required customers:
Define the terms for applying reminders by selecting Payment Reminder from the drop-down list under Reminder.
Define any late payment charges by selecting the condition from the drop-down list under Credit Charging.
Tip! You can implement the changes for all customers in one single operation by using the wizard Change Values for a Selection of Contacts. Read more in The Contact Filter Wizard.

The system is now setup for payment reminders/debt collection notices.

Tip! You can set up the program so that certain actions carried out within the system trigger a follow-up task. One example for when a follow-up activity may be helpful is the Invoicing process. You could set the follow-up tasks to commence on the invoice's due date, or another convenient start date and you would then be reminded to check whether payment for the invoice has been received, for example. Read more in Creating Follow-up Tasks.