Orders, not delivered

In the Warehouse, under Orders, not delivered you can see all sales orders where the products have not been taken out of the warehouse. This can apply to sales orders with the statuses Unprocessed, Backorders and Invoiced (not delivered). The upper list displays sales orders and the lower list displays product lines where the quantity delivered is less than the quantity ordered.

Note! By clicking on the arrow button to the right of Create activities you can create customised activities. You decide on the content of the activity yourself and also which modules the activity template will be available in.

Processing an order

  1. Specify the selection for the list.

    Note! At the top of the window you will find filters for order status and date of delivery that limit which orders are displayed. You can sort by status or search for the product number. You can also search in the product list by clicking the search button. Changes to the filters are not displayed until you click Update or press the [F5] function button.

  2. Select the order you want to process in the upper section.
  3. Select whether you want to:
    • Deliver products: In other words, withdraw goods from the warehouse and print out a Picking list/Delivery note.
    • Reserve stock items: Ensure that products currently in the warehouse are reserved for this order.
    • Reserve purchase: Ensure that products ordered from a supplier will go to this customer (sales order).

The order has now been processed.

Tip! The deliverability takes order reservations into consideration. For example, if all stock items are reserved for a specific order, other orders containing the same stock item will display the deliverability as 0%, even if the product is in stock. Purchase reservations do not affect the deliverability.

Description of the fields in the bottom line

Stock: Stock of the selected product in this warehouse/location.

Total stock: Total stock for the selected product regardless of warehouse/location.

Read more about:

The Purchasing Wizard

Delivering Products

Reserving Stock Items

The Warehouse Module

Activity Templates