About the Support view


The Support view provides you with different possibilities of user assistance.

Requests

Through Requests you are able to register questions, errors and suggestions for improvement. Here you will also find a list of all the requests you have registered, My Request.

Read more support requests here.

Inbox 

Through the Inbox you will receive important information regarding your products and services, such as planned maintenance or available updates. If you have new messages, a notification box will be displayed when logging into myMamut. You are able to open the messages directly from the notification box.

Click Send to send the message to the e-mail address you registered as your Mamut ID. Note that all messages will be deleted automatically. The time of deletion will depend on the content. No messages will be stored for more than 3 months.

Note!  The Inbox is only available for administrators.


Read more about:

Registering a support case

The documentation may refer to services and/or functions that are not included within your solution. If you wish to order or get more information regarding this, please contact Mamut.

© 2013 Mamut. All rights reserved. Right reserved to change the product. Mamut and the Mamut logo are registered trademarks for Mamut. All other trademarks are registered trademarks of their respective companies.

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