Synchronisation of Data in Mamut Enterprise Travel CRM

If you have previously disconnected from the main database and then start the program up with access to the main database, you will be asked if you want to connect to the main database and synchronise changes and new data from the local copy.

If the same data is changed in both the main and local database, a conflict arises about which data to keep. The settings you have made for resolving conflicts will determine what is retained and what is discarded.

All changes that do not create conflicts are synchronised anyway.

If you have chosen to resolve this manually in the settings for synchronisation, you will be given the option to resolve any conflicts one by one. If you have selected to resolve conflicts automatically, the program manages this by using the settings you set. More information about the synchronisation settings can be found here.

What is synchronised to the main database?

Contacts and Company Contacts
Products
Activities
Documents
Quotations (created)
Orders (created)
Invoices (read-only)
Projects

Note! While a user is disconnected from the program's main database, neither the main database nor the local database can be updated to a newer program version.