Introduction to updating to a new version

At regular intervals, Mamut launches new releases of Mamut Business Software.

We recommend that our customers update to the most recent main version.

Note! Please make sure your computer/server conforms to the current system requirements before installing. This information is available on the Internet: www.mamut.co.uk/system/(external link). Please keep in mind that the update procedure may take some time.

Between the main updates, continuous improvements are made to the existing functionality. These versions are made available over the Internet through minor releases.

It is important to note that updates made through service releases do not necessarily affect all users, as the changes are often dependent on how you use the program and on which functions are available in your program.

It is important that you read the information enclosed with the update before commencing the updating process. You will also be required to create a backup copy before installing.

Read more in Backups.

When the updates have been made available, you will find information about the update as well as an update guide on the internet: www.mamut.co.uk/update.

Updating to a new version may cause some user-defined reports to malfunction.

Updating your program from myMamut

You are able to update to the latest version of Mamut Business Software through myMamut. In order to do that, login to www.mymamut.com (external link) using your Mamut ID and select the product administration of Mamut Business Software where you will find a link to download the latest version of the program. Read more about myMamut in myMamut.

Updating your program in a multi-user environment

Updates in a multi-user environment should be carried out by the system administrator. You should update the server first, once you have taken a backup and all users are logged off. When the server is updated, the users logging on again on their workstations will receive a message to inform them that their version needs updating. The system administrator can choose to store the installation files on the server during the server update process. The user will then be asked whether he/she wants to use these files to update his/her computer.

User Access Rights

By default, only the system administrator, i.e. the user with the access template Full access/Super user or Administrator, has access to update to a new version. All other users can be given access manually via the templates found under User Access Rights within User Administration. This must be done before updating. Before the update of the system database can commence, the person updating must verify his/her access by entering a User name and Password. Read more in User Access Rights.

There must always be at least one user defined as Full access/Super user in the system. Please note that all users in a multi-user environment can update their clients/work stations when the system database has been updated on the server.

Move Mamut Business Software and the database to another computer/server

It is possible to move the program and the database, for example from an old to a new computer or server.

How to move the Program to a Different Computer/Server

Updating the Offline Help

Offline Help will be updated automatically when you update to a new program version.

Tip! You are also able to select Online Help and get the latest version of help. This can be done under View - Settings - User - Other.

Download system files via the program

In some exceptional cases, you can download new/updated system files via the program interface by going to File - Database Utilities - Download system files. Please note that this functionality is only available for system administrators/super user and should only be used when you have received explicit information about this.

Note! Downloading system files is not the same as updating your program to a new version. New or updated system files will be made available by the software provider when a small change within the system tables is available.